Well, as airlines go, United are just getting better and better at trying to lose business… There customer service is starting to become legendary in the realms of horror stories and frankly, it’s about time someone brought them to task. And staff attitude is only second to that of Easyjet – the worlds worst airline!!
h/t to billy cripe over at Oracle for this
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[...] Bob Taylor, co-founder and CEO of the awesome Taylor Guitars has responded to the video United Airlines Breaks Guitars made by Dave Carroll, which I also posted here a few days [...]